As a secondable civil servant or expat with an A1 statement, you are obliged to the Basic healthcare insurance in the Netherlands. Aon offers you the IAK Basic Healthcare Insurance in combination with an AGHS Top up Plan. This insurance consists of the required basic health insurance and the international insurance AGHS Top up Plan with worldwide cover which is carried out by Allianz Worldwide Care. The Choice Care Plan offers limited coverage abroad (up to a maximum of the Dutch rates for the same care). That is why you need the AGHS Top up Plan insurance. Both insurances will exchange date if necessary. The combination of both plans ensures that you will have a full and complete insurance.
The AGHS Top up Plan covers medical costs that are the result of, for example, armed conflict, acts of terrorism, civil war, plunder and hijacking. This applies also for the costs of repatriation and evacuation following illness or injury as a result of armed conflict etc. Provided, of course, that you do not willingly and/or actively participate in the armed conflict etc.
The Allianz helpline offers 24 hours assistance with repatriation or evacuation. If you fall victim to an ailment that cannot be treated in the country where you are staying, the repatriation and evacuation coverage covers the flight costs to another country. But the costs for return to the Netherlands are also covered in the event you need to give birth.
Allianz Worldwide Care is located in more than 170 countries. Their worldwide provider network offers AGHS Top up Plan policyholders direct access to more than 560,000 doctors and 5,000 hospitals. In addition, Allianz Worldwide Care has contracted more than 7.100 individual doctors in more than 180 countries and territories in order to further improve access to care for all our policyholders. Allianz has dedicated provider networks in Europe, Asia and the United States of America. You can use their Online Hospital, Doctor and Health Practitioner Finder to search for providers worldwide. However, you are not restricted to using providers from this directory.
Our policyholders will have the opportunity to submit claims online through a personal internet page, by email or the Allianz app. They will be able to obtain useful information through the personal internet page regarding the status of their claims. Fully completed claims forms are processed within 48 hours after receipt.
Policy holders will be provided with a dual medicard. This card will give automatically access to the Dutch medical system during a temporary stay in The Netherlands.