Aon Expat Insurance Package

Submitting a claim

Personal Insurance claims

  • Personal Possessions
  • Instruments and valuables
  • Personal liability
  • Legal assistance
  • Accident insurance
  • Annual travel insurance
  • Extra air travel

You can submit your claim by email to ipm@aon.nl. Scan the fully completed claim form and the original invoices. Report all available and necessary information related to the occurred damage. Below you will find an overview on what to do for each incident of damage.

  • Your insurance policy information
  • Information about the incident, such as the date, where the damage occurred, etc.
  • Details about the loss or damage you are claiming for
  • Information about any other people or property involved

When registering a claim, please try to provide as much of this information as possible so that we can process the claim quickly and efficiently. In certain circumstances we may require additional information.

In the event of death or permanent disability, Aon must be informed as quickly as possible about the accident or death. All other damage events must be reported within 5 days.

Medical costs for insured with a Aon Global Health Complete (AGHC) policy

You will have the opportunity to submit claims per e-mail through your personal Internet page with Allianz. Additionally, you can submit your claims by fax, e-mail or through the post.
Please use the Allianz AGHC Claim Forms specifically intended for this purpose. Completed Claim Forms are processed within 48 hours after receipt.

The emergency assistance telephone number for everyone outside of the USA, is:
+31 10 448 8255 (24 hours per day, 7 days per week)

People within the USA must refer to the Instruction USA (AGHC) under product and service information.

For planned hospital admissions, please contact us in advance on +31 10 448 8255. You will need to complete and submit a Treatment Guarantee Form prior to receiving your in-patient treatment. Please note that some out-patient benefits may also be subject to Treatment Guarantee - these will be indicated in your Table of Benefits. Upon receipt of a fully completed Treatment Guarantee Form, Allianz Worldwide Care will, where possible, try to arrange the direct settlement of your medical expenses with your medical provider.

For easy reference how to submit a claim we refer to the Claims Made Easy as well.

Medical costs for insured with an Option Care plan and/or Aon Global Health Supplement (AGHS) policy

You are welcome to submit your declarations on line through your personal Internet page with Aevitae (Mijn Aevitae) or to send them to:

Aevitae
PO Box 285
6400 AG Heerlen
The Netherlands

The emergency assistance telephone number for everyone outside of the USA, is:
+31 10 448 8255 (24 hours per day, 7 days per week)

People within the USA must contact GMMI prior to any visit to the medical provider.
Tel: 1 800 682 6065 (toll free within USA)
Fax: 1 954 370 8130